Legal & Policy Documents

Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (name, email, company)
• Billing and payment information
• Email content and metadata (to deliver and monitor emails)
• Communication preferences and support tickets

2. How We Use Your Information

• Provide and improve our services
• Process payments and send billing information
• Communicate with you about your account
• Analyze usage patterns to improve our platform
• Detect and prevent fraud

3. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II compliance

4. Data Retention

We retain your data for as long as your account is active or as necessary to provide services. You can request deletion of your data at any time.

5. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

6. Contact Us

For privacy concerns, email: privacy@sendio.in